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Element Designs USA LLC.
Effective Date: 9-2-2026
Element Designs USA LLC. values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit elementdesignusa.com, contact us, submit a form, request information, or otherwise interact with us online.
This Privacy Policy applies to information collected through our Website and related digital communications. It does not apply to third-party websites, services, or platforms that we do not control.
We may collect the following categories of personal information:
Information you provide directly to us when you contact us, request a quote, submit a form, schedule a service, or otherwise communicate with us, we may collect information such as:
Information collected automatically
When you visit our Website, we or our service providers may automatically collect certain information, including:
Information from third parties
We may receive information from third-party vendors or platforms that support our business operations, such as website hosting providers, analytics providers, advertising platforms, scheduling tools, CRM systems, call tracking tools, or spam-prevention services.
We may use personal information for business and commercial purposes such as:
SMS and Mobile Messaging
If you provide your mobile number and opt in to receive text messages from us, we use that number only to send the messages you agreed to receive, such as quotes, appointment reminders, project updates, and, if you separately opted in, promotional offers.
No mobile information is shared with third parties or affiliates for marketing or promotional purposes under any circumstance. Text messaging originator opt-in data and consent are not shared with any third party.
Mobile opt-in data is excluded from the vendor sharing described above, except where a vendor acts solely as our service provider to deliver the messages on our behalf, such as our CRM and SMS delivery provider. Those vendors are contractually prohibited from using the information for any other purpose.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance.
We may disclose personal information to the following categories of recipients:
Service providers and contractors
We may share information with vendors that help us operate our business and Website, such as hosting providers, form processors, CRM platforms, analytics providers, advertising vendors, scheduling tools, payment processors, and IT support providers.
This vendor sharing does not include mobile phone numbers or SMS opt-in data. See the SMS and Mobile Messaging section below.
Advertising and analytics partners
We may allow certain third-party analytics or advertising tools to collect information from your browser or device to help us measure traffic, understand user activity, and improve our marketing.
Legal or compliance-related disclosures
We may disclose information if required to do so by law, court order, subpoena, or governmental request, or if we believe disclosure is necessary to protect our rights or comply with legal obligations.
Business transfers
If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that process.
With your direction or consent
We may disclose information when you direct us to do so or otherwise consent.
Our Website may use cookies, pixels, tags, session replay tools, and similar technologies to support Website functionality, analyze traffic, improve performance, and help us market our services.
These technologies may collect information such as:
We may use the following types of cookies or tracking technologies:
You can manage cookies through your browser settings. Depending on how our Website is configured, you may also be able to manage certain tracking preferences through a cookie banner, consent tool, or privacy settings made available on the Website.
If you are a California resident, you may have certain rights under applicable California privacy laws, which may include the right to:
We do not sell personal information for money. However, depending on the tools used on our Website, certain disclosures involving cookies, pixels, or advertising technology may be considered “sharing” under California law.
To exercise your privacy rights, you may contact us at hi@elementdesignusa.com or use the contact information listed on elementdesignusa.com. We may take reasonable steps to verify your identity before responding to certain requests.
Authorized agents may submit requests on behalf of California residents where permitted by law, subject to verification and authorization requirements.
This vendor sharing does not include mobile phone numbers or SMS opt-in data. See the SMS and Mobile Messaging section below.
Some browsers offer a “Do Not Track” setting. Because there is not yet a uniform industry standard for responding to Do Not Track signals, our Website may not respond to those signals.
Where required by applicable law, we will process recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information for the browser or device associated with that signal.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our Website may contain links to third-party websites, tools, plug-ins, or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing information to them.
Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take steps to delete it.
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date above. Your continued use of the Website after any changes are posted means you accept the updated Privacy Policy to the extent permitted by law.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Element Designs USA LLC.
Email: hi@elementdesignusa.com
Website: elementdesignusa.com
